Sunniland Patio Privacy Policy

This Online Privacy Policy & Legal Statement (the "Policy") applies to "SunnilandPatio.com", or the "Website"), which is operated by Sunniland Patio, Inc.
By using the Website you accept our Policy. We may revise it at any time by updating the Website.

HOW WE PROTECT YOUR PRIVACY

SunnilandPatio.com is committed to protecting your privacy.
We use the information we collect about you to process orders and/or to provide a more personalized shopping experience. We also may monitor customer activity and site usage to help us best serve our visitors. In addition, in order to keep our customers informed about SunnilandPatio.com product news, special offers, and other products or services of interest, we may send such information via postal mail, email or telephone, based on customer-provided contact information.

For information on how we protect your privacy and credit card information when you order our products online, Click Here for Shopping Cart Security.

We always try to offer all visitors the best site possible. SunnilandPatio.com may use a Session ID Cookie, which allows the site's features to run smoothly. At this time, we do not "cookie" for marketing purposes. However, we do periodically look at customers' behavior while on our site. Many sites track usage on their sites, which is part of basic web technology and the only real way an e-tailer, like SunnilandPatio.com, can tell if its customers like or dislike a feature. We only use this information for internal use and DO NOT SHARE that information with anyone else.

While you are at SunnilandPatio.com, you will see forms that allow you to leave your name and contact information. By using SunnilandPatio.com, you consent to the collection and use of the information obtained by SunnilandPatio.com and to the terms of this Policy. If you do not agree to these terms, please do not use the Website. If we decide to change the Policy, we will post those changes on this page so that you are aware of our online practices, including how we use the information we collect and under what circumstances we disclose it. SunnilandPatio.com is not responsible for the content or privacy practices of the non-related websites to which SunnilandPatio.com may link.

Unless you leave your name and contact information on any of our registration forms, you can browse and exit the Website without leaving any information that would identify you. If you choose to do so, we may contact you via email, postal mail or telephone informing you of new products, services or events. We do not rent our postal mailing lists to third party companies. Therefore, please be assured we will never share your email address or credit card information.

At some point SunnilandPatio.com may sell or transfer subsidiaries, divisions or business units. If any such transactions occur, customer information relating to the transferred unit would likely be one of the transferred business assets. Also if SunnilandPatio.com or substantially all of its assets were acquired by another entity, customer information would be one of the assets transferred. However, any information transferred in these situations would remain subject to the terms and conditions set forth in the Privacy Policy in effect at the time of collection of the information (unless the customer consents otherwise).

Except as otherwise provided in this Policy or by law, personally identifiable information is only shared with SunnilandPatio.com. From time to time, we engage third parties to provide services related to the maintenance and operation of the Website. In connection with the services, the provider may have access to information provided by users of the Website. A service provider's use of such information is restricted by confidentiality agreements between SunnilandPatio.com and such provider.

Our Website is designed for potential customers who are 18 years of age or older. We do not intentionally collect information from children.

Uncomfortable with ordering online? For our online Safe Shopping Guarantee - Click Here. If you do not want to place your order online, you can telephone, mail, or fax your order - Click Here.

INFORMATION WE COLLECT ABOUT YOU:

If you purchase products online through SunnilandPatio.com, we collect and store the following personal information:

Email Address
Name
Shipping Address
Billing Address
Telephone Numbers
Credit Card Information
If you register to receive our free SunnilandPatio.com Email Specials, we will collect and store your:
Email Address

If you submit the Contact Us form, we will collect and store your:

Name
Address (optional)
Telephone Numbers (optional)
Email Address

If you decide to enter for a sweepstakes, contest or other marketing event sponsored by SunnilandPatio.com, we will collect and store your:

Email Address
Name
Address
Home Telephone Number
Birthday (optional)
Other information that may be relevant to the marketing event.
We also collect and store the following technical information when you visit our site:
IP Address
Browser Type
Site Usage

SunnilandPatio.com uses pixels, or transparent GIF files, to help manage online advertising. These GIF files are provided by our ad management partners, Yahoo.com, Live.com and Google.com. These files enable our partners to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website. The cookie was placed by us, or by another advertiser who works with our marketing partners. With both cookies and Spotlight technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address.

If you use our "Email to a Friend" feature, the name and email address information requested will be used only to generate that email. It will not be used for any other purpose.

SunnilandPatio.com Marketing Communications to You

In order to keep our customers informed about SunnilandPatio.com product news, special offers, and other products or services of interest, we may send such information via postal mail, or email, based on customer contact information. Details of each type of communication - and how to be removed from each list - are explained below.

Email marketing - periodic email communications from us about SunnilandPatio.com products, shipping discounts, or special offers.

Product offer mailings - postal mail about SunnilandPatio.com product offers, including product brochures, special collector mailings, and collector club newsletters.

Catalog mailings - postal mail of SunnilandPatio.com catalogs, which may include shipping discounts or special offers.

Additional SunnilandPatio.com mailings - postal mail about other SunnilandPatio.com news, including, but not limited to, information about SunnilandPatio.com - sponsored sweepstakes, contests, and other events.

How to be removed from our lists:

If you would like to be removed from any of the marketing communication vehicles listed above, please provide us with complete contact information (name, email address, mailing address, phone numbers) by any of the methods listed below so that we can promptly and accurately process your request. In cases where we lack the necessary information, we will make our best efforts to comply with your request.

To be removed from our email marketing communications list, you may do so by following the instructions below:

Go to the SunnilandPatio.com Home Page, then find the Double Opt-In Subscription Box, check off the UNSUBSCRIBE option, providie YOUR EMAIL ADDRESS, and click "SUBMIT" -or-
Send an email to us at webmaster@SunnilandPatio.com and indicating your preferences -or-
Call Customer Service at 1.561.659.1500, 10:00 am - 5 pm CT Monday - Friday -or-
Write to us at Sunniland Patio Customer Service, 4190 Okeechobee Blvd, West Palm Beach, FL 33409, and indicating your preferences.

Once you have set your communications preferences, you may change them by using any of the above methods.

SunnilandPatio.com reserves the right to contact its customers in order to properly and effectively service pending transactions and to address any concerns or requests of a Customer Service nature. For example, if you purchase directly from SunnilandPatio.com you will receive transaction-specific order confirmation and shipment confirmation email messages regardless of your email marketing communications preference.