SHIPPING POLICY
We ship most in-stock items within 7 to 14
business days, Monday - Friday, excluding holidays, and on occasions when we can't, we'll
let you know. Go to our Shipping
& Policies page for detailed shipping information.
SHIPPING FEES
Shipping costs are determined by your order
weight and how fast you want to get it there.
RUSH DELIVERY
SunnilandPatio.com offers 2-Day Express
Delivery and Overnight Express Delivery options whenever available.
INTERNATIONAL DELIVERY
We Ship Internationally.
Email us for a quote!.
RETURN & EXCHANGE POLICY
Find out how and where to return merchandise. Visit our Shipping & Policies
page.
SECURITY POLICY
Your security is a priority at SunnilandPatio.com. To provide credit card security and
keep your personal information safe, we use Secure Sockets Layer (SSL) technology,
the most widely used 128-bit data encryption coding system for secure e-commerce
transactions. All customer personal information including credit card number, name, and
address is encrypted (scrambled) so that it cannot be read as the information travels over
the Internet. The encryption process takes the characters entered and converts them into
bits of code that are securely transmitted over the Internet. If your browser doesn't
accept the SSL technology, transactions will not be permitted. To confirm that your
connection is secure, look for a locked padlock icon or solid key icon at the bottom of
your browser window. The letters "https" (rather than "http") located
in the URL address window at the top of your browser also indicate that you are using a
secure browser. If at any time you are uncertain about the security of our site, view our
Privacy Policy, or send us an EMAIL.
PRICING POLICY
At SunnilandPatio.com, our commitment to our customers is to offer convenience, service
and product availability online at competitive prices. We also offer merchandise at
promotional prices. While we try to ensure accuracy, we reserve the right at any time to
correct any errors in pricing or descriptions and to cancel or refuse to accept any order
based on an incorrect price or description. We hope this clarifies our policy. If you have
any further questions, please send us an EMAIL. Our goal is to provide you with full
service and complete satisfaction, and we look forward to serving you.
Tel: 1.561.689.1500, West Palm Beach, FL
1.561.997-7114, Boca Raton, FL
Fax: 1.561.689.1655
Corporate Office & Warehouse
Sunniland Patio, Inc.
4190 Okeechobee Blvd.
West Palm Beach, FL 33409
Customer Service: customer_service@SunnilandPatio.com
Our Customer Service Representatives will answer your inquiries in a
timely manner.
Office hours: Monday thru Saturday 9:30am - 5:30pm (EST), Sunday 12:00 noon -
5:00pm.
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